Staff Scheduling and Dispatch App for Plumbing Companies

A plumbing scheduling app replaces the whiteboard: it puts each job with the right plumber, groups the day by area, and keeps room for the burst pipe that will ring at 10am. Describe your team, qualifications and on-call rules, and Mythex builds the schedule on a real database.

Who it's for

Plumbing firms with a handful of vans where the office rebuilds tomorrow's plan every afternoon and still sends two plumbers past each other on the ring road.

What you can build

A daily board of jobs per plumber, grouped by town
Gas jobs only offered to gas-qualified engineers
One plumber kept free for winter emergencies
Fair rotation of evening and weekend on-call
Multi-day bathroom installs blocked across the week
Holidays and training days blocked in advance

Qualifications decide who can go

Gas work, unvented cylinders and some commercial jobs need specific qualifications where you operate. Store each plumber's qualifications with expiry dates, and give each job type the qualification it needs. The schedule then only offers qualified people, and warns you before someone's registration lapses.

Qualifications with expiry dates
Job types linked to required qualifications
Warnings before a registration lapses

Group by area, leave a gap

Driving is unpaid time. Sort each plumber's day by area so routes stay tight, and in winter keep one person unbooked for emergencies. Squeezing a burst pipe into a full route makes everyone late, including the customers who booked a week ahead.

On-call that feels fair

Out-of-hours cover is where resentment builds. Let the app rotate evenings and weekends through the team, record swaps, and show each plumber how many on-call shifts they have done this quarter. Pay or time off in lieu can be worked out from the same record.

Multi-day installs

A bathroom refit blocks a plumber for several days and often needs a second person for one of them. Book the install as a block with its stages, so the schedule shows that plumber as busy and you can see when a labourer or tiler is needed.

A prompt to start from

Build a scheduling app for my plumbing company with 5 plumbers. Store each plumber's qualifications (gas, unvented) with expiry dates; jobs needing gas can only go to gas-qualified staff. Group each day's jobs by area, keep one plumber unbooked for emergencies from November to February, rotate evening and weekend on-call fairly, and let bathroom installs block a plumber for several days.

Questions

Can plumbers see their day on their phone?

Yes. Each plumber logs in and sees their jobs in order. On Pro the app can also become Android and iPhone apps.

Can it stop unqualified staff being booked on gas jobs?

Yes. Link job types to required qualifications, and only qualified plumbers can be assigned.

Can customers see when the plumber is coming?

Customers can see their arrival window in their booking. Live van tracking needs a separate tracking service.

Do I need to code?

No. You describe your team and rules and change them by chatting.

Is it free?

Free has daily credits and no card. Pro is $25/month.

Templates to start from

Plumbing Business Site Template — Quote calculator with lead dashboard
Photo Academy Site Template — Masonry gallery with course schedule
Pet Resort Page Template — Suite pricing with rotating reviews
Trade Publication Template — Research reports, jobs, memberships
Accordion Portfolio Template — Designer case studies, rotating logo
Grid Agency Portfolio Template — Auto-rotating carousel and case studies