A Case Portal, Statements and Lab Website for Your Dental Lab, Made in Chat
Mythex lets a dental lab build a case portal where practices submit prescriptions with scan files and see each case's status against the fit date, along with monthly statements, a technician workload board and a lab website. Describe how cases move through your benches and Mythex builds it with a database and file storage.
Where a dental lab's day goes
Cases arrive from a mix of intraoral scan portals, couriered impressions and paper prescription slips. Each one has a patient reference, a shade, a material and a fit appointment that cannot move. The lab's real overhead is not the milling or the ceramics but the phone: practices calling to ask where a case is, technicians asking the dentist about a margin, and the front desk checking the case book. Billing adds more work, because practices pay on account and reconcile every line. Software helps when every case has one record that the practice, the technician and the courier can all see.
- One record per case with prescription, shade, files and fit date
- Status the practice can see: received, design, production, QC, dispatched
- Per-dentist preferences, not just per-practice
- Monthly statements by patient reference, remakes on their own line
- Material batch numbers traced to cases
- Technician workload by due date
What you can build for dental labs
A case portal that ends the 'where is it?' calls
Practices log in, submit a case with prescription details, shade, material and attached scan files, and pick the fit date. Each case then shows its stage, from received to dispatched, and carries its own message thread for questions about margins or design approval, so queries stop disappearing in the general inbox.
Build a case portal for my dental lab. Practices log in and submit cases with dentist, patient reference, case type, material, shade, fit date and scan file uploads. Each case shows status: received, in design, in production, quality check, dispatched, and has a message thread. Practices see only their own cases; lab staff see all.
A CRM that remembers each dentist's preferences
Two dentists in one practice can want different contacts, occlusion and materials. Record preferences per dentist, link them to their practice, and track monthly case volume so you notice when an account starts sending fewer cases.
Make a CRM for a dental lab with practices and the dentists in each, storing each dentist's preferred materials, shade system and contact preferences. Show case volume per practice by month and flag practices whose cases this month are well below their recent average.
Monthly statements practices can reconcile
Every case appears on the practice's monthly statement with patient reference, case type and units. Remakes show as no-charge or partial charge with the reason, and implant components or premium materials are added to the case price on their own line.
Build invoicing for my dental lab: monthly statements per practice listing each case with patient reference, case type, units and price, remakes flagged with a reason and charge option, and implant components added as separate lines. Show balances owed per practice.
Staged quotes for full-arch and implant work
Large implant and full-arch cases need an estimate before the dentist can present a cost to the patient. Quote design, materials, components and each try-in stage, with a validity date, and turn an accepted quote straight into a case.
Create a quote app for my dental lab for implant and full-arch cases, with line items for design, materials, components and try-in stages, a validity date, and an accept action that creates a case with the quoted items and a due date.
A workload board by skill and due date
Assign cases to technicians by skill, ceramics, CAD design, dentures or implants, and see each person's load by due date. A fully staffed lab still misses dates when the ceramist is overloaded and the denture bench is quiet; the board shows that before the week starts.
Build a scheduling app for my dental lab where each technician has skills (ceramics, CAD, dentures, implants), cases are assigned to a technician, and a week view shows each person's cases by due date. Add courier runs as daily tasks that must be covered.
A lab website dentists choose you from
List crowns, bridges, dentures, implant restorations and night guards with the materials you use, realistic turnaround in working days, your collection cut-off, the scanner systems you accept and a prescription form practices can download or fill in online.
Build a website for my dental lab with product pages for crowns, bridges, dentures, implant restorations and night guards, turnaround times per case type, scan submission instructions and accepted scanners, an online prescription form and a courier pickup request form.
What to put in on day one
Start with the case record and status, because that is what practices ask about. Load your active practices and their dentists, then open the portal to two friendly practices for a month. Once they stop phoning for updates, add statements, then inventory with batch tracking.
- Active cases and their fit dates
- Practices and dentists
- Two pilot practices
Patient data on cases
Case records carry patient references and sometimes names, and dental records are sensitive health data. Ask for per-practice access on every case and private storage for scan files. Mythex builds what you describe; check the data protection rules where you operate, and use patient references rather than full names where your practices allow it.
Questions
Can dentists upload intraoral scans with a case?
Yes. Ask for file uploads on the case form; files are stored in the app's storage and linked to that case. Very large files may be better kept in your scanner's own portal with a link on the case.
Can practices see the status of their cases?
Yes. Each practice logs in and sees only its own cases with their current stage and due date, which is what stops most status calls.
Can I trace which cases used a recalled batch?
Yes. Record the batch number when material is used on a case and ask for a search that lists every case for a batch, with practice and patient reference.
Can practices pay their statements online?
Yes, through a payment provider you connect with your own account, such as Stripe. The statement can carry a pay link and mark itself paid.
Is there a free way to try it?
Yes. The Free plan needs no credit card and gives daily credits to build and publish. Pro at $25/month adds a custom domain, code editing and export.
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