Optician Software for Recalls, Eye Test Booking and Glasses Orders

With Mythex an optician can build a website that explains what happens in an eye test, booking for tests, contact lens fittings and collections by room and optometrist, a recall list that turns due patients into booked appointments, and a portal that shows whether glasses are at the lab or ready. Tell Mythex how your rooms, staff and recall intervals work, check the preview, and publish.

Recalls that never go out

Patients should come back every one or two years, and in theory the recall list fills the diary. In practice the reminder letters stop when the person who sent them leaves, and patients drift to the chain on the high street. Saturdays fill with walk-in collections, the phone rings with 'are my glasses ready?', and contact lens wearers reorder from a discount site because nobody reminded them. A practice needs each patient linked to their prescription, their lab order, their lens cycle and their next test date, with the reminders sent from that record.

Recall dates per patient and family
Eye tests, fittings and collections as different appointments
Test rooms and optometrists as bookable resources
Glasses orders tracked from ordered to ready
Contact lens reorders tied to a valid prescription
Deposits taken when glasses are ordered

What you can build for opticians

A recall list that books appointments

Each patient has their last test date and recall interval, prescription history and frame purchases. Families are grouped, so one message recalls a parent and two children together. Each week the list of patients due next month becomes reminders with a booking link.

Build a patient recall system for my optician practice. Each patient has last eye test date, recall interval, prescription history and purchases. Group family members. Every week show patients due next month and send them a reminder with a booking link, grouped by family.

Booking by room and optometrist

Eye tests, contact lens fittings and aftercare, frame collections and repairs each have their own length. Test rooms and optometrists are both resources, children's and extended tests get longer slots, and patients coming from a recall link see the right test type preselected.

Create a booking system for an optician with eye tests, contact lens fittings, collections and repairs, each with a duration. Book against test rooms and optometrists, give children's tests a longer slot, and preselect the test type when patients come from a recall reminder.

Order status without a phone call

Patients see their latest prescription, next test date, glasses order status (ordered, at lab, ready to collect) and can reorder contact lenses with their parameters prefilled. Parents manage their children's records.

Make a patient portal for an optician showing the latest prescription, next test due, glasses order status from ordered to ready for collection, and contact lens reorders with parameters prefilled. Parents can manage children's accounts.

Contact lens reorders first

Wearers reorder on a cycle, so the store starts with their lenses, checked against a valid prescription, plus solutions, cases and sunglasses, with collection or delivery.

Build an online store for an optician with contact lens reorders that require a valid prescription on file, solutions and eye care products, sunglasses, and collection in store or delivery.

Frames, lenses and coatings on separate lines

Invoices split the eye test fee, frame, lenses and coatings, take a deposit when glasses are ordered, record vision plan or insurance claims where they apply, and track remakes and warranty replacements apart.

Make invoicing for an optician with separate lines for eye test, frame, lenses and coatings, a deposit at order, insurance or plan claim references, and remakes tracked separately.

From test room to frame board

Tests booked against the recall list, conversion from eye test to glasses by optometrist and dispenser, average spend, and orders overdue at the lab.

Build a dashboard for an optician showing tests booked versus patients due, conversion from eye test to purchase per staff member, average spend per sale and glasses orders waiting at the lab too long.

Patient records and clinical data

Prescriptions and test results are health records. Ask for login with roles for optometrists, dispensers and front desk, keep clinical notes visible only to clinical staff, and check the health data and record-keeping rules where you practise. Mythex builds the app you describe; it does not replace your clinical system if you use one for test results.

Roles for clinical and front desk staff
Prescriptions private to the patient
Consent for reminders recorded

Run the children's campaign in August

Parents prepare for school in late summer, and vision problems often show up first in class. A back-to-school page with children's test times, what happens in a child's test and a booking form asking the date of the last test fills weekday afternoons before term starts.

Questions

Can patients book an eye test online?

Yes. Set appointment types with their lengths and your rooms and optometrists, and patients choose a free time.

Can it send eye test recall reminders?

Yes. Each patient has a recall date, and reminders go by email through a service you connect, or by text through an SMS service on your own account.

Can patients reorder contact lenses online?

Yes. Ask for reorders that check a valid prescription is on file, with payment through a provider you connect.

Do I need to code?

No. You describe your practice and change it by chatting.

Is it free?

You can build and publish on the Free plan with no card. Pro is $25 a month and adds a custom domain, code editing, export and more credits.

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