Trade Accounts, Fitment Lookups and Click-and-Collect for Auto Parts Stores

With Mythex an auto parts store can build a parts request form that asks for the VIN, trade accounts that show balance and credit limit at the counter, core charges and credits, and click-and-collect for fast movers. You describe how your counter and trade side work, check the live preview, and publish it with a real database.

Two kinds of customer, one counter

Weekday mornings belong to trade: independent garages ringing for a set of brake pads on the next van out, with a tight deadline and a vague description. Weekends belong to DIY drivers at the counter asking which wiper fits. In between, staff look up fitment by year, make, model and engine, take cores back on starters and alternators, chase special orders, and run delivery routes. The trade ledger lives in one place, the POS in another and the supplier catalogues in a third, so nobody can see a shop's balance while they are taking its order. Software helps by putting accounts, orders, cores and deliveries together.

• Parts requests with year, make, model, engine and VIN
• Trade accounts with credit limit, terms and live balance
• Core charges and credits linked to the original sale
• Lost sales logged when a part was not in stock
• Delivery routes and cutoff times for same-day runs
• Monthly statements with aged balances

What you can build for auto parts stores

A trade account screen the counter can trust

Each garage has its credit limit, payment terms and current balance on one record, with a warning when a new order would push it over. Preferred brands and the makes they specialise in are noted. Every part a shop asked for that you could not supply is logged, and shops whose monthly spend drops are flagged for a visit.

Build a CRM for my auto parts store's trade accounts. Each garage has a credit limit, payment terms, current balance, preferred brands and makes they service. Warn counter staff when an order would exceed the credit limit, log parts asked for that we did not have, and list shops whose spend fell this month.

Statements that net off cores automatically

Trade invoices roll up into a monthly statement against the account's terms. Each line shows part number, brand and the vehicle it was for. Returned cores and other returns become credit notes tied to the original invoice line, and the statement shows balances grouped at 30, 60 and 90 days.

Make an invoicing app for an auto parts store with trade invoices that roll into a monthly statement, lines with part number, brand and vehicle, credit notes for returns and cores linked to the original invoice line, and an aged balance report at 30, 60 and 90 days.

Click-and-collect for the parts that fly off the shelf

Start with filters, wipers, bulbs and batteries rather than the whole catalogue. Products are searchable by part number including superseded numbers, filtered by year, make, model and engine, and reserved for pickup this afternoon. Core charges show as a refundable line, and batteries and hazardous fluids can be limited to in-store pickup.

Create an online store for my auto parts shop starting with filters, wiper blades, bulbs and batteries. Search by part number including superseded numbers, filter by year, make, model and engine, add refundable core charges, and offer click-and-collect with batteries pickup only. Payments use my own payment provider.

Bins, supersessions and cores waiting to go back

Each part is tracked by number, brand, bin location and supersession history. Cores returned by customers are their own stock list with the supplier and expected credit. Reorder points follow sales, slow movers are flagged for return before the allowance expires, and special orders are tracked from supplier to customer pickup.

Make an inventory app for an auto parts store tracking parts by number, brand, bin location and superseded numbers, a core stock list with supplier, date received and expected credit, reorder points from sales, slow movers older than 12 months, and special orders from supplier order to pickup.

A parts request form that asks for the VIN

Online parts requests ask for year, make, model, engine and the VIN, because parts often change mid-year or by trim. A trade page explains credit terms, delivery radius and how to apply, delivery hours and cutoffs for same-day runs are clear, and core and warranty policies are explained before anyone buys a starter.

Make a website for my auto parts store with a parts request form asking for year, make, model, engine and VIN, a trade accounts page with credit terms and delivery radius, same-day delivery cutoff times, and core return and warranty policies.

Rotas that match the trade rush

Counter staff are rostered heaviest on weekday mornings, drivers are assigned routes with vehicle and licence details, and every shift has someone who knows heavy-duty or import parts. Drivers see their shift and route from a phone browser.

Build a staff rota for my auto parts store with more counter staff on weekday mornings, drivers assigned to delivery routes and vans, a rule that every shift includes a senior parts specialist, and a phone view for drivers to see their route.

Working alongside your POS and supplier catalogues

Mythex builds the app on its own database. If your stock and sales live in a POS or a supplier system, you either connect that system with your own account or import from it regularly; the dashboard then reports on what is in the app. Many stores start with the parts the POS handles badly, trade accounts, cores and the lost-sales log, and leave the till as it is.

The cheapest growth: the lost-sales list

Ask counter staff to log every part a trade customer asked for that you could not supply, with the vehicle. Review it monthly. The pattern tells you exactly what to stock for the garages already calling you, and a shop that keeps hearing no will start ringing someone else first. Pair it with returns logged by reason, wrong part or defective, which points to either lookup problems or a weak brand.

• Lost sales by category
• Returns by reason
• Monthly review with the buyer

Questions

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