Customer Portal for Pool Service Companies, Built with AI

A pool service customer portal shows owners proof of every visit: the date, the chlorine, pH and alkalinity readings, a photo of the water and anything the technician recommends. Describe your service and Mythex builds the portal with logins, per-customer access and photo storage.

Who it's for

Pool service companies fielding 'did anyone come this week?' calls and disputes about algae after a party weekend, who want each owner to check their own pool from work or on holiday.

What you can build

A visit log with readings and a dated water photo
Chemicals added at each stop
Repair recommendations to approve or decline
Monthly invoices with visit and chemical lines
Opening and closing bookings for next season
Gate code and access notes the owner keeps current

Why a photo beats a clipboard

Owners who never see their technician start to wonder if anyone came. A dated photo and three readings after each stop end most of those calls. They also protect you: when a customer blames you for a green pool after a heatwave and a pool party, the log shows what the water read on your last visit and what you added.

Photo taken at the end of each stop
Free chlorine, pH and total alkalinity
Chemicals added, in real units

Repair approvals in writing

A technician notices a weeping pump seal or a cracked skimmer lid. Rather than a phone call that gets forgotten, the recommendation goes into the portal with a photo and a price. The owner approves or declines, the decision is recorded, and approved work is scheduled. Declined items stay on record if the part later fails.

Keep each pool private

Customers should see their own pool and nothing else. Ask Mythex to limit every visit, photo and invoice to the signed-in owner. Property managers with several pools can see all of theirs in one login, which is worth offering to HOAs and rental owners.

What to put in first

Start with the visit log, because that is what customers want to see. Add each pool's details and access notes as technicians visit. Invoices and repair approvals can follow once owners are logging in. Tell customers at their first portal invite what readings mean in one plain sentence each.

A prompt to start from

Build a customer portal for my pool service. Each owner logs in to see every visit with date, technician, free chlorine, pH and alkalinity readings, chemicals added and a photo of the water. They approve or decline repair recommendations with a photo and price, see monthly invoices, and keep their gate code and access notes up to date. Property managers can see all their pools. Each customer sees only their own pools.

Questions

Can owners see a photo of their pool after each visit?

Yes. The technician uploads it with the readings and it appears in the owner's visit log. Photos are stored in the app's file storage.

Can customers approve repairs in the portal?

Yes. Recommendations appear with a price and an approve button, and the decision is recorded with the date.

Can customers pay invoices there?

They can see invoices. Card payments need a payment provider account you connect yourself.

Can I brand it with my company name and domain?

Yes. Describe your branding in chat; a custom domain needs Pro at $25/month.

Do I need to code?

No. You describe the portal and change it by chatting.

Templates to start from

Customer Health Dashboard Template — Churn scoring with explainable charts
Agency Client Portal Template — PIN-protected views on a Kanban board
Freelance Invoicing Template — Saved clients with revenue stats
Quote Generator Template — Line-item pricing, secure client links
Pet Boarding Site Template — Booking wizard with client dashboard