Physiotherapy Clinic Apps That Keep Patients on Their Treatment Plan
Mythex builds a physiotherapy clinic's booking, patient portal with home exercise videos, invoicing and website from a description of how your clinic runs. Assessments get longer slots than follow-ups, insured patients carry their authorisation number, and the printed exercise sheet is replaced by videos of your own physios.
Physio is a course of care, not one appointment
A patient arrives with a sore knee or a post-surgery shoulder, has a 45- or 60-minute assessment, then a series of shorter follow-ups with exercises in between. Many come through insurers, employers or GP referrals, each with its own authorisation numbers and session limits. Sports seasons bring a run of ankle and hamstring injuries. The two biggest problems are patients who stop after two sessions because they feel slightly better, and exercise sheets that go in a drawer. Software that books the next session before the patient leaves and puts exercises on their phone does more for outcomes than another report.
- Assessment and follow-up as different appointment lengths
- Continuity with the same physio where possible
- Insurer authorisation numbers and session limits checked at booking
- Home exercise plans with video and a pain log
- Invoices split between insurer and patient
- Referral sources tracked by doctor, club or employer
What you can build for physiotherapy clinics
Booking that knows assessments from follow-ups
New patients book a 60-minute assessment; returning patients book 30-minute follow-ups with their own physio first. Rooms and gym equipment are not double-booked, and insured patients enter their authorisation number before the slot is confirmed so cover problems surface early, not at invoicing.
Build online booking for my physiotherapy clinic with four physios and three rooms. Initial assessments are 60 minutes, follow-ups 30. Returning patients see their own physio's times first. Insured patients must enter their insurer and authorisation number, and the system warns when they are near their session limit.
Home exercises on video, not stick figures
Patients log in to their exercise plan: short videos of your own physios demonstrating each movement, sets and reps, and a daily log of what they did and their pain score. Intake forms and consent are completed before the first visit. Each patient sees only their own plan.
Create a patient portal for my physio clinic where each patient sees their home exercise plan with videos, sets and reps, logs each day's exercises and a pain score from 0 to 10, and completes intake and consent forms before the first assessment.
Invoices that split insurer and patient
Each invoice shows what the insurer covers and what the patient pays, with the authorisation number and any treatment codes the insurer asks for. Session packages count down as appointments are used.
Make invoicing for my physiotherapy clinic that splits each session between insurer and patient, prints the insurer's authorisation number and treatment codes, and tracks prepaid session packages against sessions used.
Condition pages people find when they search their symptom
People search 'lower back pain physio' or 'ACL rehab', not 'physiotherapy'. Write a page per common condition explaining what treatment usually involves and a typical number of sessions, honestly hedged. Add what happens at the first assessment, what to wear, insurers accepted and whether a referral is needed.
Build a website for my physiotherapy clinic with pages for back pain, sports injuries, post-surgery rehab and neck pain, a 'your first assessment' page with what to wear, physio profiles with their focus areas, and a list of insurers accepted.
Flag patients who drop off mid-plan
Each patient record holds the injury, treatment plan, insurer and referral source. The CRM flags anyone with planned sessions left and nothing booked, and reminds you to send a short update to the referring doctor or coach after the assessment.
Build a patient CRM for my physio clinic with injury, treatment plan sessions, insurer and referral source. Flag patients with planned sessions remaining but no future booking, and list referrers by number of patients sent.
A club partnership page with one button
Give each running club or sports team its own page with a member offer for an injury assessment. The form asks what hurts, when it started and whether it is insured, and records which club sent the patient, so you can see which partnerships are worth renewing.
Build a landing page for members of the local running club offering a sports injury assessment at my physio clinic, with a member code and a form for name, phone, injured area, when it started and insurer. Save the club name with each submission.
Health data and privacy
Injury notes, treatment plans and pain logs are health records, which most countries regulate more strictly than ordinary customer data. Ask Mythex for patient login, staff roles that limit who reads clinical notes, and private storage for consent forms and scans. Mythex does not certify compliance with health data laws, so check what your regulator and professional body require before entering real patient records.
- Patients see only their own records
- Clinical notes limited to treating physios
- Consent and referral letters in private storage
Where to start
Begin with booking and the two appointment types, then move your most common exercise plans into the portal: film ten or fifteen core exercises once and reuse them across plans. The website and invoicing can follow once patients are using the portal.
Questions
Can patients book physio appointments online?
Yes. Mythex builds booking with your appointment types, physios and rooms, saving every booking to a database with a staff diary.
Can I give patients exercise videos?
Yes. Upload short videos to the app's storage and assign them to each patient's plan. Patients watch them after logging in.
Can invoices handle insurance?
Yes. Ask for invoices that split insurer and patient amounts and show authorisation numbers or codes. Sending claims to an insurer's own system is something you still do yourself.
Is it compliant for patient records?
It supports logins, roles and private storage, but Mythex does not certify compliance with health data laws. Check the rules where you practise first.
Can patients use it as a phone app?
On Pro, the published app can be turned into Android and iPhone apps that open your portal, so patients can keep their exercises on their home screen.
Is there a free plan?
Yes. Free needs no credit card and gives daily credits to build and publish. Pro is $25/month.
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