Laundry Service Software: Collection Rounds, Tickets and Commercial Linen Counts

Mythex lets a laundry or dry cleaner build collection and delivery booking by area, digital tickets that customers can track, a portal where hotels and salons check linen counts per trip, and monthly invoices for commercial accounts. You describe your services and rounds in chat, test the live preview and publish with a real database.

What runs a laundry day

A laundry handles wash and fold by the kilo or the bag, dry cleaning by the item, collection and delivery rounds, and commercial contracts for hotels, restaurants, salons and gyms. Mondays arrive with the weekend's bags, and wedding season brings suits and dresses. Paper tickets get lost, the collection list is a notebook of addresses, bookings come by phone and WhatsApp, and commercial customers dispute linen counts at month end when nobody remembers what went out. A laundry needs every order tagged with a number and a status, rounds grouped by area, and counts per trip that both sides can check the same day.

• Prices by kilo, bag and item with turnaround times
• Collection slots grouped by area and day
• A ticket number and status for every order
• Item counts per collection for commercial accounts
• Detergent and fragrance preferences per customer
• Monthly invoices and credits for lost items

What you can build for laundry services

Collection booking grouped by area

Customers pick a collection slot from the days you cover their postcode, add access notes and choose standard or express. Weekly recurring collections get a small discount and fill your rounds predictably.

Build a collection booking system for my laundry. Customers enter a postcode and see only the collection days for that area, choose a 2-hour slot, add access notes and choose standard (48 hours) or express (24 hours) turnaround. Offer weekly recurring collections at 10% off.

Order tracking and linen counts customers can check

Every order gets a ticket number and a status from collected to washing, ready and delivered. Commercial customers see each item type counted out and back per trip, so the housekeeper checks it the same day, plus invoices and payment history.

Make a customer portal for my laundry service. Each order has a ticket number and status (collected, washing, ready, out for delivery, delivered). Commercial customers see per trip the count of each item collected and returned, any differences highlighted, and their invoices.

Prices and turnaround on the home page

Show per-kilo and per-bag wash and fold prices, dry cleaning per item with care notes, standard and express turnaround, and the areas and days you collect. Commercial laundry has its own page with minimum volumes and collection frequency.

Build a website for my laundry service with wash and fold prices per kilo and per bag, a dry cleaning price list per item, standard and express turnaround, a map of collection areas and days, and a commercial laundry page for hotels, salons and gyms with minimums and frequency.

Monthly invoices with a line per collection

Commercial accounts get one invoice a month with each collection listed by date and weight or item count. Express surcharges and delivery fees are separate lines, and credits for lost or damaged items are shown clearly.

Create an invoicing app for my laundry. Retail orders are priced per kilo, bag or item with delivery fees and express surcharges. Commercial accounts get a monthly invoice with a line per collection showing date and item counts, and credits for lost or damaged items.

Drivers on fixed routes, staff by expected weight

Assign each driver a consistent route so doorstep notes are remembered, and roster machine, ironing and folding staff by expected volume. Heavy Mondays get more hands than a quiet Thursday.

Build a staff scheduling app for my laundry. Drivers are assigned to collection routes by day, production staff (washing, ironing, folding) are rostered against expected kilos per day based on bookings, and counter cover is scheduled for opening hours.

Preferences, contracts and lost-item claims

Keep each customer's address, detergent and fragrance preferences, commercial contracts with agreed pricing, and a log of lost or damaged item claims. A list of customers who have not ordered in a month shows who to win back.

Make a CRM for my laundry service. Customers have addresses, detergent and fragrance preferences, and order history. Commercial accounts have contract pricing and terms. Log lost or damaged item claims with outcome, and list customers with no order in 30 days.

From paper tickets to tracked orders

Begin with the ticket. Give every order a number at collection or drop-off, tag the bag with it, and update the status as it moves. Load your commercial customers next, with their item types and contract prices, and count their next collection in the app. Once a week of tickets has run through, move the collection notebook into area-based booking.

• Numbered tickets with status first
• Commercial item types and prices next
• Area-based booking after a week

Agree liability before the first lost shirt

Lost and damaged items cause most disputes. Put your liability terms on the booking form and invoices, record any visible damage at collection with a photo, and log claims with outcome. It turns an argument into a record.

Questions

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