Security Company Software Built with AI: 24/7 Rotas, Incident Reports and Hours Billing

Mythex lets a security company build a 24/7 rota that only offers shifts to licensed, inducted officers, a client portal with same-day incident reports and patrol logs, and invoices calculated from the hours actually worked per site. Describe your sites and contracts in chat and publish it with a real database.

Every site covered, every hour, with the right officer

Static guards at offices and construction sites, mobile patrols, event staff, alarm response and key holding all run round the clock. An officer can only go to a site where they have been inducted and know the alarm codes and patrol route, their licence has to be current, and rest periods between shifts matter. When someone calls in sick at 3 a.m., the duty manager needs a list of who can cover now. Rotas are often rebuilt every week in a spreadsheet, incident reports written on paper and typed up later, and invoices worked out from the planned rota rather than real hours. Clients, meanwhile, wonder what happened overnight.

• Shifts offered only to licensed, inducted officers
• Minimum rest between shifts checked before assignment
• Last-minute cover from available officers nearby
• Incident reports with photos shared the same day
• Patrol check-ins logged by point and time
• Invoices from hours worked, with night and holiday rates

What you can build for security companies

A 24/7 rota that knows who can work where

Every site's cover pattern is filled around the clock, including holidays. The rota only offers a site to officers inducted on it, blocks anyone whose licence has lapsed, checks rest periods, and lists available inducted officers when a shift drops at short notice.

Build a rota app for my security company. Sites need 24/7 cover in shifts. Officers have a licence expiry and the sites they are inducted on. Only offer shifts at inducted sites, block expired licences, require 11 hours rest between shifts, and when a shift is dropped show available inducted officers.

A client portal with last night's patrol log

Clients read incident reports with photos on the day they happen, see patrol check-ins at each point on the route, and see upcoming shifts and assigned officers. Each client sees only its own sites, even when an officer works several.

Create a client portal for my security company. Clients see incident reports with photos for their sites, patrol logs with check-in time at each point, and upcoming shifts with officer names. Each client sees only its own sites.

Invoices from confirmed hours

Bill from hours actually worked per site, apply night, weekend and holiday rates automatically, add alarm callouts and extra patrols as separate charges, and give multi-site clients one monthly invoice broken down by site.

Make invoicing for my security company. Build monthly invoices per client from confirmed shift hours per site, with rates for day, night, weekend and public holiday. Add alarm callouts and extra patrols as separate lines and break the invoice down by site.

Clients, sites and officer records

Each client holds its sites, contract terms, agreed hours and assignment instructions. Officers carry licence numbers and expiry dates and the sites they are inducted on. Quote requests move from enquiry to signed contract.

Build a CRM for my security company. Clients have sites, contract hours, rates and assignment instructions. Officers have licence number, expiry date and site inductions. Quote requests move through enquiry, site survey, quote sent, signed.

Quotes with guarding and patrol options side by side

Calculate from hours, officers and time-band rates, and show options such as a static guard in busy hours with patrols overnight against full 24-hour guarding. Minimum term and notice are written in, and acceptance locks in the start date.

Create a quote tool for my security company. Calculate from hours per week, number of officers and day, night and weekend rates. Show two options side by side: 24/7 static guard, or static guard 7am–7pm plus three overnight patrols. Include minimum term and notice, and online acceptance.

Shifts filled, overtime and licence expiries

Shifts filled against required per site for the coming week, incidents by site and type, overtime per officer before it turns into fatigue, and licence expiries in the next two months.

Build an operations dashboard for my security company: shifts filled versus required per site for next week, incidents by site and type this month, overtime hours per officer, and licences expiring in the next 60 days.

Paper incident reports to same-day reports

Give officers a short phone form for incidents: site, time, type, what happened, action taken and photos. The report is in the client's portal before the shift ends, and the office no longer types up handwritten notes the next morning. Patrol check-ins can use the same form at each point.

• Site, time, type and action taken
• Photos attached from the phone
• Visible to the client the same day

Licensing and working time

Officer licensing, working time limits and rest periods are set by the law where you operate. The app stores licence expiries, checks the rules you give it and blocks shifts that break them; keeping those rules correct is yours.

Questions

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