Massage Therapy Practice Software: Rebooking, Intake Forms and Therapist Rotas
Mythex lets a massage therapy practice make rebooking and health intake routine: online booking that knows rooms, session lengths and changeover time, an intake form completed before the first visit, reminders when a regular passes their usual interval, and rotas that cap heavy sessions per therapist. Describe your practice in chat, check the live preview and publish with a real database.
What keeps a treatment room full
A massage practice fills a few rooms with 30, 60 and 90-minute sessions, and its income rests on regulars who come back every few weeks. Evenings and weekends sell out while weekday mornings sit empty. Many therapists still rebook clients one text at a time, keep health intake on paper and track package balances in a notebook, so the gap between 'I should come back' and an actual booking is where regulars are lost. Rooms get double-booked when two therapists share them, and back-to-back deep tissue sessions wear therapists down. A practice needs bookings that respect rooms and bodies, intake that is done before the client lies down, and a nudge when a regular is overdue.
- Session lengths with changeover time between clients
- Availability per therapist and per room
- Health intake and contraindications before the first visit
- Each regular's usual interval and an overdue reminder
- Packages, vouchers and late-cancellation fees
- Limits on heavy sessions back to back
What you can build for massage therapy practices
Booking that knows rooms, lengths and changeover
Clients choose a treatment, a length and a therapist, and the system checks both the therapist's hours and a free room, adding changeover time after each session. New clients complete a health intake form before the appointment, and the cancellation policy is shown at booking.
Build a booking system for my massage practice with 3 treatment rooms. Treatments are deep tissue, sports and prenatal in 30, 60 or 90 minutes, with 15 minutes changeover after each. Check both therapist availability and a free room. New clients complete a health intake form before their first visit, and cancellations within 24 hours are charged.
Client notes, health flags and usual interval
Session notes record areas worked and pressure, visible to therapists only. Contraindications are highlighted before each session, referral sources like a physio are recorded, and clients past their usual interval appear on a reminder list.
Make a client CRM for my massage practice. Each session has notes on areas worked and pressure, visible to therapists only. Health flags and contraindications show at the top before each appointment. Record referral source (physio, chiropractor, search, friend) and each client's usual interval, and list clients overdue by more than a week.
Rotas that protect therapists' hands
Shifts cap deep tissue sessions back to back, schedule breaks after long sessions and assign rooms so two therapists never share one at the same time. Self-employed therapists renting rooms sit alongside employed staff.
Create a therapist rota for my massage practice. Limit each therapist to 5 hands-on hours a day and no more than 2 deep tissue sessions in a row, add a 15-minute break after any 90-minute session, assign each shift a room, and include room-renting therapists with their own booked hours.
A client portal for rebooking in one tap
Clients see upcoming bookings, package balance and past treatments, confirm their health details are unchanged before each visit, read aftercare stretches from their therapist, and rebook with their usual therapist and length in one tap.
Build a client portal for my massage practice. Clients see upcoming bookings, package sessions left and past treatments, confirm or update their health details before each visit, read aftercare advice from their therapist, and rebook their usual treatment, length and therapist with one button.
A monthly plan with one session included
Members pay monthly for one or two sessions, get member pricing on longer sessions and add-ons, and can roll over one unused session. Popular evening slots can be reserved for members.
Create a membership for my massage practice: a monthly plan including one 60-minute massage, member prices on extra sessions and hot stones, one unused session can roll over to the next month, and members get first access to evening slots.
Packages, vouchers and insurance-ready receipts
Per-session payments and prepaid packages with an expiry, gift vouchers sold and redeemed, late-cancellation fees applied by policy, and receipts showing practitioner and treatment for clients who claim on insurance.
Make an invoicing app for my massage practice. Sell single sessions and packages of 5 and 10 with a 6-month expiry, gift vouchers with redemption tracking, late cancellation fees, and receipts that show therapist name, treatment, length and date.
Health information and treatment notes
Intake forms and treatment notes hold health information: injuries, pregnancy, medications, conditions that rule out certain techniques. Keep notes visible to therapists only, ask for logins rather than shared links, and store only what you need. Mythex builds the access controls; the health data and professional rules where you practise remain yours to follow.
Getting regulars to rebook
Start by recording each regular's usual interval from your diary, such as every three weeks. Turn on a rebooking link sent the day after each session, and a short personal reminder when someone passes their interval. Then put weekday mornings to work with an off-peak price or package that only books quiet hours.
- Usual interval per regular
- Rebooking link the day after
- Off-peak package for quiet mornings
Questions
Can clients fill in a health form before their first massage?
Yes. New clients complete an intake form when they book, and returning clients confirm their details are unchanged before each visit. Therapists see any flags before the session.
Can it stop two therapists booking the same room?
Yes. Rooms are their own calendars, and a booking needs both a free therapist and a free room.
Can I sell packages and gift vouchers?
Yes. Packages track sessions used and expiry, and vouchers track redemption. Online payment needs a provider such as Stripe connected with your own account.
Do I need to know any code?
No. Describe your treatments, rooms and rules and Mythex builds the app. Change it later by asking in chat.
Is it free?
The Free plan needs no card and gives daily credits to build and publish. Pro is $25/month and adds a custom domain, code editing and export.
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