Diagnostic Laboratory Apps: Collection Booking, Kit Orders and Result Status

Mythex lets a private diagnostic laboratory build collection booking with fasting slots held first thing, an online store for home sampling kits, a patient portal that shows result status step by step, and monthly statements for referring clinics. Describe your collection points and tests, then publish a working app with a database.

What a private lab needs around its laboratory system

The laboratory information system handles analysis. Everything around it is where the lab loses time: fasting patients queuing behind non-fasting ones at 7:30, kits posted on a Friday that arrive too late to process, couriers missing a collection point, and a phone that rings all day with patients asking whether results are back. Referring clinics want monthly statements with patient references, and employers paying for staff health checks want their own invoice. Software helps when the patient can see where their sample is, the booking knows which tubes to prepare, and every repeat sample has a recorded cause.

• Fasting slots held at the start of each morning
• Test panel attached to the booking so tubes are ready
• Home kit orders that create a sample record on dispatch
• Result status visible to the patient
• Clinic and employer billing separate from patient payments
• Turnaround from receipt to release by test

What you can build for diagnostic laboratories

Collection booking that puts fasting patients first

Each collection point has its own hours and phlebotomist capacity. The first hour is kept for fasting tests, the chosen panel travels with the booking so the right tubes are ready, and home visits are grouped by area with travel time.

Build a booking system for my diagnostic lab with three collection points, each with its own hours and number of phlebotomists. Keep 7:00–8:00 for fasting tests only, let patients choose their test panel when booking, and group home visit collections by postcode area with 20 minutes travel between them.

A home kit shop with a posting window

Sell home sampling kits with sample type, instructions and prepaid return postage. Each order creates a sample record when the kit is dispatched, and the product page says which days to post the sample back so it does not sit in a sorting office over a weekend.

Create an online store for home blood test kits. Each kit has its markers, sample type, instructions and price. An order creates a sample record when marked dispatched, and the product page shows which weekdays to post samples back. Show stock per kit type.

Result status patients can check themselves

Patients log in and see their sample move from received to processing, reviewed and released. Released results are available to download securely, past results stay for comparison, and kit orders show dispatch and arrival at the lab.

Build a patient portal for my lab. Patients log in and see each sample's status (kit dispatched, sample received, processing, reviewed, released), download released results as PDFs, and view past results. Each patient sees only their own records.

Referrers, repeat monitoring and employer accounts

Track referring clinics and doctors with monthly sample volumes, patients on repeat monitoring panels with their next due date and consent to contact, and employers buying staff health checks.

Make a CRM for a diagnostic lab with referring clinics and doctors and their samples per month, patients on repeat monitoring panels with next due date and contact consent, and corporate clients with their staff health check programs.

Patient, clinic and employer billing in one place

Patients pay at booking or checkout, clinics get monthly statements listing tests by patient reference, and employers are billed for their staff checks. Repeat collections are charged or waived with a recorded reason.

Build invoicing for my lab: patient payments per order, monthly statements per referring clinic listing tests by patient reference, corporate invoices for staff health checks, and repeat collections marked charged or waived with a reason.

Turnaround and repeat samples by cause

Chart samples received per day by source, turnaround from receipt to release by test, and repeat samples by cause such as hemolysis, late arrival or not fasting.

Make a dashboard for my diagnostic lab showing samples received per day by source (walk-in, kit, clinic), average turnaround from receipt to release per test, and repeat samples by cause per month.

Results, health data and claims

Test results are sensitive health data. Ask for patient logins limited to their own records, staff roles, and private storage for result files. Whether you may release results directly to patients, and how you describe what a panel shows, depends on the rules where you operate. Mythex builds what you describe; check those rules before going live, and suggest patients discuss results with a doctor.

• Per-patient access on every page
• Private storage for result PDFs
• Health-claim wording checked locally

Stopping the 'are my results back?' calls

Most of those calls are really asking whether the sample arrived and when to expect results. Publish a status for every sample and a typical turnaround per test in general terms. Start with home kit customers, who call most, then extend the portal to walk-in patients.

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