Funeral Home Software Made to Fit How You Care for Families

Mythex helps a funeral home build what its paper files cannot do: a website with a 24-hour number, clear prices and memorial pages, a private page where a family sees which arrangements are settled and which are still to decide, and a record of every funeral, supplier and pre-paid plan. You describe how your home works, review it in a live preview and publish it with a real database.

What a funeral home needs from its systems

A family may call at three in the morning and need to make dozens of decisions within a week: burial or cremation, the venue, music, readings, flowers, cars, the notice. The director coordinates the crematorium or cemetery, the officiant, the florist and the registrar's paperwork, often by phone, and writes it all in a file. Families forget what they have already been asked, relatives call separately with the same questions, and costs paid to third parties get confused with the home's own fees. Software helps when the family, the director and the suppliers all look at the same arrangements, and when a memorial page can be shared with everyone who wants to attend.

A 24-hour contact visible on every page
Each funeral's arrangements with decisions confirmed and outstanding
Service times matched to crematorium, chapel and vehicle availability
Third-party costs shown separately from the home's fees
Pre-paid plan holders linked to the funeral when the plan is used
Gentle aftercare contact dates

What you can build for funeral homes

A website that answers the first hard questions

The phone number at the top of every page, a calm 'what to do when someone dies' guide, itemised prices for your common services, and memorial listings with service details that families can share. Pages for cremation, burial and planning ahead each explain the steps plainly.

Build a website for our funeral home with a 24-hour phone number in the header, a 'what to do first' guide, itemised prices for direct cremation, attended cremation and burial, memorial pages with service date, time and venue, and a contact form for families.

A private arrangements page for each family

The main contact sees one list: what has been chosen and what is still to decide, from music and readings to flowers and cars. Drafts of the order of service sit there to review, documents are shared securely, and the main contact can invite other relatives with view-only access.

Create a family portal for a funeral home. Each family's main contact logs in to see the arrangements checklist with items confirmed and still to decide, review the order of service draft, see service date, time and venue, and invite relatives with view-only access. Only staff can edit.

Every funeral, supplier and plan in one record

Keep each funeral with the deceased, the family contact, the director and the service details, linked to the suppliers involved. Pre-paid plan holders are kept with their plan type, and aftercare dates a few weeks and about a year later remind the team to check in.

Make a CRM for a funeral home with funeral records (deceased, family contact, director, service type and date), suppliers such as florists, officiants, crematoria and cemeteries, pre-paid plan holders linked to a funeral when used, and aftercare contact dates.

Viewings and arrangement meetings without phone tag

Relatives book a time in the chapel of rest online, confirmed by staff, with the phone number beside the form for those who would rather talk. Arrangement meetings can be at the home or at the family's house, including evenings.

Build a booking page for our funeral home with 30-minute viewing slots per chapel of rest that staff confirm, and arrangement meetings at the home or the family's address, including evening times. Show our phone number beside the form.

Invoices families can understand

Separate the home's fees from third-party costs such as crematorium fees, the officiant and newspaper notices, with a line explaining each. Record deposits, balances and plan funds applied against the total.

Build invoicing for a funeral home with our fees and third-party disbursements in separate sections, a short explanation per line, deposits and balance, pre-paid plan funds applied, and a payment schedule if agreed.

The week's services at a glance

See funerals in progress by stage, services by day alongside chapel and vehicle use, plans sold and redeemed, and balances by age, so a clash shows up before it becomes an urgent call.

Make a dashboard for a funeral home showing this week's services by day with chapel and hearse assigned, funerals by stage, pre-paid plans sold and redeemed this year, and outstanding balances grouped by age.

Privacy and the families you serve

Arrangement records contain details about the deceased and the bereaved that families expect to stay private. Ask for staff logins, family access limited to their own funeral, and private file storage for certificates and forms. Check the rules where you operate on price information, pre-paid plans and personal data before you go live; Mythex builds the app, and the home stays responsible for meeting them.

Family access only to their own arrangements
Private storage for documents
Staff roles for directors and office staff

From paper files to a shared arrangements list

Begin with the arrangements checklist you already use on paper. Build it into the portal for the next family who agrees to try it, while the director keeps the paper file as a backup. When the family stops calling to ask what was decided, extend it to suppliers and move the memorial pages onto the website.

Questions

Can families follow the arrangements online?

Yes. The main contact can have a private login showing what has been settled and what is still to decide, and invite other relatives to view it. Staff keep editing rights.

Can we publish memorial pages with service details?

Yes. Each funeral can have a public memorial page with the service date, time, venue and a photo if the family wishes, and you can unpublish it when they ask.

Should a funeral home show its prices online?

Many do, and some places require price information to be available to the public. Check the rules where you operate; clear, itemised prices let families compare without pressure.

Can we take payments through the app?

The app records deposits, balances and payment schedules. Collecting payment online needs a provider you connect with your own account.

Do we need someone technical to build it?

No. You describe what you need in plain language and change it by chatting. The Free plan is enough to build and publish a first version; Pro at $25/month adds your own domain.

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